1. Introduction

At Snakk ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our mobile application and website.

2. Information We Collect

We collect the following information to provide and improve our services:

• Name, email, and phone number (if provided)
• Order and delivery details needed to process and fulfill your orders
• Device information and usage data for app improvement and troubleshooting
• Device token for push notifications (if you enable notifications)

3. How We Use Your Data

We use your information for the following purposes:

• To process and deliver your orders
• To send you notifications about your orders (if enabled)
• To improve app experience and provide customer support

4. Data Storage & Security

• All data is securely stored using Google Firebase services
• Your data is encrypted and protected with industry-standard security practices

5. Third-Party Sharing

• We do not sell or share your data with third parties
• Your data is only shared with Firebase to provide core app functionality
• We do not use analytics or crash reporting tools that collect personal data

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time by contacting us. Some information may be retained for legal, compliance, or legitimate business purposes.

7. Your Rights & Choices

• You can update or delete your account at any time from the app
• You can opt out of notifications in your device settings
• To request deletion of your data, contact us at the email below

8. Policy Updates

We may update this policy from time to time. Changes will be posted in the app and take effect immediately.

9. Contact

For questions or data requests, contact us at:

• Email: gabbyhimself10@gmail.com
• Phone: +233539115369

This Privacy Policy is designed to comply with applicable privacy regulations including GDPR, CCPA, and other international privacy laws.